Tested Peptides is committed to providing a reliable and efficient shipping process while maintaining the integrity of all research materials. This policy outlines how orders are processed, shipped, and delivered. By placing an order through our website, you agree to the terms described below.

Tested Peptides supplies products strictly for research purposes only. All products are not for human consumption and are intended exclusively for qualified research and laboratory use. Where applicable, product batches are supported by Certificates of Analysis (COA) prior to shipment to provide relevant quality and consistency information.

Order Processing

Orders are processed within a standard handling timeframe after payment has been successfully confirmed. Processing times may vary depending on order volume, product availability, and verification requirements.

Orders are processed only on business days, excluding weekends and applicable holidays.

Once an order has been processed and prepared for shipment, it is transferred to the selected shipping carrier. At this stage, modifications or cancellations may no longer be possible.

Shipping Methods and Delivery Time

We offer standard and expedited shipping options where available. Estimated delivery times are provided at checkout and should be considered approximate rather than guaranteed.

Delivery timelines may vary depending on destination, carrier performance, weather conditions, customs procedures, and other external logistical factors.

While we aim to provide timely delivery, Tested Peptides is not responsible for delays caused by shipping carriers or circumstances beyond our reasonable control.

Shipping Accuracy and Customer Responsibility

Customers are responsible for providing accurate and complete shipping information at the time of purchase. Incorrect or incomplete addresses may result in delays, failed delivery, or returned packages.

Additional shipping fees may apply when an order needs to be reshipped due to incorrect information provided by the customer. Such circumstances may not qualify for a refund.

Customers are also responsible for ensuring that any products ordered are permitted in their destination and comply with applicable local laws and regulations.

Tracking and Confirmation

Once your order has been shipped, a confirmation email containing available tracking information will be provided.

Tracking updates are managed by the shipping carrier and may take some time to appear or update within the carrier’s system.

If you do not receive tracking information within the expected processing timeframe, you may contact us at research@testedpeptides.co.uk for assistance.

Lost, Delayed, or Stolen Packages

Tested Peptides is not responsible for packages that are delayed, lost, or stolen after being marked as delivered by the shipping carrier.

If a shipment is confirmed as lost while in transit, we may work with the carrier to investigate the matter and determine an appropriate resolution.

Customers are encouraged to provide a secure delivery location where possible to reduce the risk of theft or unsuccessful delivery.

International Shipping

For international orders, additional customs procedures, duties, taxes, or import restrictions may apply depending on the destination country.

Any applicable customs charges or import requirements are the responsibility of the customer. Tested Peptides is not responsible for delays caused by customs clearance or for shipments held, rejected, returned, or otherwise handled by destination authorities.

Customers are responsible for confirming that ordered products comply with applicable laws and regulations in their location before completing a purchase.

Product Integrity

All products are packaged with appropriate care to help maintain their condition and integrity during transit.

Due to the sensitive nature of research materials, any visible damage or compromise to the packaging should be reported to us within 48 hours of delivery and should include clear photographic evidence where applicable.

Returns are not accepted after products have been shipped except in cases of verified damage, defective products, or fulfillment errors, as outlined in our Returns & Refunds Policy.

Policy Updates

This Shipping & Delivery Policy may be updated periodically to reflect changes in our operations, shipping procedures, or applicable requirements.

Any revisions will be posted on this page. Continued use of our website and services following an update constitutes acceptance of the revised policy.

Contact Information

For shipping-related questions, delivery concerns, or tracking assistance, please contact us at research@testedpeptides.co.uk.

Tested Peptides is committed to providing a reliable, transparent, and research-focused shipping experience while maintaining appropriate standards for the handling and delivery of research materials.